All rates subject to change without notice prior to confirming.

Summer rates: 4/1 - 9/15 (standard for most properties)
Winter rates: 10/1 - 3/31 (standard for most properties, except for holiday and special-events periods)
Mid-season rates: 4/1 - 5/15, 9/15-10/30 (Applicable to properties indicating mid-season rates)

Check in time: 3:00 P.M. at condominiums, 4:00 P.M. at beach houses.
Check out time: 11:00 A.M. Departure after 11:00 A.M. will constitute another day's stay.

Cancellation policies: Two weeks at most properties. Holiday cancellation: One month cancellation required for holiday periods. This would include Memorial Day week, July 4th week, Thanksgiving week, Christmas week, New Years week, Easter Week, Mardi Gras week, Cruising the Coast, Peter Anderson Arts Festival, and spring break. You may be charged a deposit or one night's stay for failure to cancel. Deposits are transferable to other dates or other locations. A $40.00 fee is assessed for all cancellations.

Cancellation policies at Magnolia Manor: 6 weeks in advance. Any deposits are transferable to other dates at the same location, and refundable if dates booked are rebooked to another party.

Cancellation policies for winter rentals: (January - March) for stays of longer than one week is one month in advance. For one week or less, the standard two week cancellation policy applies. You deposit may be forfeited if the unit you have reserved is not rebooked for the same time period, if cancellation is made after the cancellation period. A $25.00 charge will be applied for all cancellations.

Payment: Payment is due in full upon/prior to arrival. If you elect to pay by check, and your check is returned for any reason, there will be a $25.00 returned check fee added to your balance. Since we are not a hotel, you will be charged for the entire length of stay reserved and will not be refunded for checking in late and/or checking out early. Sorry, refunds cannot be made due to inclement weather, with the exception of an impending tropical storm or hurricane.

Cancellation policies for tee time reservations: 72 hours in advance. Failure to cancel within 72 hours can result in a full charge for tee times and cart rentals, as per individual golf course policies.

Management reserves the right to substitute reserved unit for comparable unit in the event that reserved unit becomes unavailable.

The Casino Coast Golf Player's Card: No refunds are given for the golf card, if the card has been used. If you have purchased golf cards but have not used them, the cards may be exchanged for use for a later date, if your arrival/departure dates change. Rental Resources has no financial, business, or any other type of interest in the Casino Coast Golf Player's Card. This card is offered as a service to our customers only, via paid advertising on our website by Golf Player's Corp. For any refunds, exchanges, or changes in tee times, the purchaser must contact Golf Player's Corp.

Pet fees: All pet fees are non-refundable. Pets cannot be brought in to locations not allowing pets. A forfeiture of deposits may apply.

Departure cleaning fees: All departure cleaning fees are non-refundable. Our housekeeping staff works hard to please you prior to your arrival and upon your departure! Additional housekeeping services are available upon request. If you find any problems with maintenance or housekeeping, please notify our office as soon as possible and we will correct it as quickly as possible. If any furnishings in the unit are moved around, or trash is found in the yard at any beach house, there may be an additional housekeeping charge assessed.

$75.00 housekeeping for every two bedroom.
$85.00 housekeeping for every three bedroom.
$95.00 housekeeping for every four bedroom.

Lockouts and keys: If you lock yourself out of your unit during or after office hours, there will be a maintenance call fee of $30.00 to deliver another key to your unit. For keys not returned, there will be a key replacement fee of $30.00 per key.

After hours emergencies: On your confirmation and in your unit, as well as our voice mail system, will be an after hours emergency number. Please call this number ONLY in case of emergencies. Non-emergencies will be noted and handled the following day during office hours.

Damages: Each guest will be financially responsible for damage done to the property beyond normal wear and tear, including staining of carpets, broken items, missing towels, linens, dishware, etc. All units are inventoried by housekeeping upon the guest's departure. This also insures the arriving guest that they will not be held responsible by any damages caused by the preceding guest.

Credit cards: Visa, MasterCard, and American Express are accepted at all locations*. Payment can be made by check or money order if received one week in advance of arrival. Sorry, we do not accept cash payments on arrival.
*EXCEPTION to the preceding: at Magnolia Manor, payment must be made by check, cash, money orders or traveler's checks at this location prior to or upon arrival.

Occupancies: The total number of persons allowed in the unit at any time is restricted to the number stated on your confirmation. You may be charged an additional rate of $10.00 per day, per person, for more than the stated number on your confirmation. For overcrowding or loud parties in units, your reservation could be cancelled and your deposit forfeited.

Guarantee of Confirmation: Upon booking of your selected property, you will be mailed or faxed a confirmation. In order to guarantee your confirmation, you must mail or fax back the enclosed copy with your signature. Upon receipt of your phone reservation, your reservation at that time has been confirmed, and your unit has been reserved. Non-receipt of your signed confirmation by this office does not mean that your reservations have been cancelled, and you may still be charged for failure to cancel. All cancellations must be made in writing via e-mail, fax, or snail mail.

Shipment of Items Left Behind: Rental Resources is not responsible for any items left in any unit, or the return of those items. However, at your request, we will return your item(s) through our housekeeping department for a fee of $20.00, plus shipping and handling.

Reporting of Maintenance or Housekeeping Needs:  In order to serve you better and to make your stay as pleasant as possible, any complaints regarding maintenance needs or housekeeping problems must be reported during your stay as soon as possible. Any complaints received after departure regarding maintenance or housekeeping will not be reimbursed, credited, or compensated for.

Rental Resources cannot be held responsible for any perceived inadequacies in any of it's properties. Property descriptions and all details both written and verbal are given in good faith and are believed to be correct. We regularly inspect our properties, but cannot accept responsibility for any changes made by the owner since our last inspection.

We want your visit to be pleasant, enjoyable, and memorable! Help us in assisting you to create the vacation you'll always remember, and, come back again!